Service now has announced the signing of an agreement for acquisition NetACE network management and automation technology from startup AdriNet.
The objective of this acquisition is to accelerate telecom business transformation. To this end, NetACE will be a native part of ServiceNow's Now platform, which a Comprehensive network lifecycle management through a single AI-based digital workflow platform.
Additionally, the integration of NetACE's network innovation and implementation capabilities will provide stronger connectivity to telco workflows and greater alignment across complex networks, streamlining all business processes from initial sales to implementation and service assurance.
Likewise, they accelerate the roadmap Service nowTakes a big step forward in delivering automation Closed loop for telecommunication networks.
„The power of ServiceNow is its ability to connect the entire telecom stack into a single platform,” he said. Rohit Batra, General Manager, Telecom, Media and Technology Industries, Service Now. „By adding Adrinet's discovery and implementation capabilities to our telecom industry products, we are helping service providers manage the entire network lifecycle, increasing productivity and reducing costs.”
Atrinet NetACE offers a cloud-native product suite Low code approach Automate all network discovery, provisioning and management processes for telcos under one unified open network management system.
Adrinet is a certified Service Now partner
With the sale of NetACE to ServiceNow, Atrinet will a Certified Services is now a consulting and implementation partner. Also, the startup is fully committed to fulfilling its existing contracts and ensuring exceptional service delivery.
„Adrinet's mission to deliver innovative network and operational automation solutions to the telecommunications industry complements ServiceNow's intellectual platform and its commitment to driving business transformation for customers,” explains the company. Effie Levy, CEO and Founder of Adrinet. „We look forward to a deeper partnership with ServiceNow to help global telcos achieve operational efficiency, exceptional customer service and business growth.”
Atrinet Founded in 2013 and headquartered in Hod-Hasharon, Israel. ServiceNow expects to complete the acquisition in the second quarter of 2024. Financial terms of the deal will not be disclosed.
Extension of contract with Nvidia
The multinational company used MWC 24 in Barcelona to announce the extension of its partnership agreement with Nvidia to create a new one. GenAI based solutions for telecommunications.
Specifically, ServiceNow brings Evento Now Assist for Telecommunications Service Management (TSM)– The first tool on the Now platform to use Nvidia artificial intelligence to increase agent productivity, reduce ticket resolution time and improve customer experience.