What are we talking about when we talk about humanizing technology?

Although technology is an inevitable part of our daily lives, we face resistance when it comes to its use in many organizations, even when we talk about industries led by the younger generation. In this sense, it is necessary to change the mindset of the users in order to humanize the technology, that is, its use is connected to us, but so that people continue to be at the center of decisions.. How can we do that? Understanding it as a complement, but at the same time designing and implementing processes and tools that allow it to be used well.

To achieve this, it is important to understand that technology is a tool created by people. In order to trust the systems and through their efficient use, we must be aware of their benefits. To achieve better results.

The impact of artificial intelligence on the world of work

One of the main hurdles we have to overcome to pursue growth is the rejection that growth will reduce jobs. Artificial intelligenceAs well as the processing of large amounts of data and the adoption of digital processes designed to complement and enhance the routine work of human beings, not to replace it. Human intervention will always be necessary to provide creativity, emotion and reasoning, leaving repetitive tasks to technical systems..

According to the estimate of the World Economic Forum, by 2030 the Artificial Intelligence will drive $15.7 billion in business Also, regarding the re-changing of profiles, it is estimated that 85 million jobs will be replaced worldwide by 2025, but, instead, other jobs will be created. 97 million jobs. It shows that even in an environment of profound changes, technology can improve and provide better job opportunities.

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Given this panorama, it is important to understand the human process required for any technological application. In any organization we need to adapt to our culture and new technologies. It may create resistance, but if we make the change in an organized manner and with a team, it will be more successful..

We must be aware that the implementation of digital innovation is necessary for technology companies, other industrial and other companies. A clear example is the implementation of business management systems (SAP is the best example), which can be used in both service companies and manufacturing companies. The versatility of these tools allows you to adapt Content tailored to each organization’s needs At the same time, technology and the application that people make of it provide a suitable framework for adopting intelligent business processes that work together.

Encouraging a humanistic approach to the use of technology is a sustainable solution for the future: Enables people to work more effectively to deliver lasting value to businesses while contributing to overall well-being. Therefore, as an industry, we have a responsibility to educate, train and train new and previous generations in its application and continue research to achieve new standards of adoption of innovation.

Diego Lozano, Director SEIDOR Argentina

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