How Pearson’s CIO Manages Tech Debt

PearsonA company that has been around since the 1840s has seen significant changes in the world of education and customer expectations. Hence, modernization is part of its DNA CIO Mary Kay Wells, Making technical changes to an organization’s IT infrastructure is an ever-evolving discipline that must be managed meticulously.

„If you don’t do it logically with a clear plan, taking into account all the technology assets and risks, negative things can happen,” he says. „First, Too much budget is allocated to conventional infrastructure instead of investing in innovation that can drive real business growth.„. Another potential downside of modernization is without a well-thought-out game plan You are reactive, not proactive while solving various problems.”

All of this contributes to overall tech debt, which not only eats into companies’ budgets but also puts incredible pressure on their IT resources.. To solve this problem, Wells and Pearson’s technology task force, consisting of technology leaders from the brand’s various companies, proposed. 12 key attributes including security and maintenance to continuously classify, protect and maintain your technology assets. These technical credit audits provided a clear picture of where their biggest risks were, which allowed them to prioritize what needed to be addressed first.

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